Shipping policy
Shipping Information
At ZestAmour, we strive to deliver your fashion selections promptly and securely. Please review our shipping policy below for detailed information about delivery times, costs, and procedures.
Shipping Destinations
We currently ship to most countries worldwide. During checkout, please verify if we deliver to your location. Some restrictions may apply to remote areas.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. Custom-made items may require additional production time.
Shipping Methods & Delivery Times
- Standard Shipping: 5-10 business days
- Express Shipping: 3-5 business days
- Priority Shipping: 1-3 business days (available for select locations)
Delivery times are estimates and may vary depending on your location and customs processing.
Shipping Costs
Shipping fees are calculated based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
Free shipping may be available for orders meeting certain criteria, which will be automatically applied at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can monitor your package's progress using our tracking system.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties that may apply. These charges are determined by your local customs office and are not included in your order total.
Shipping Address
Please ensure your shipping address is complete and accurate. We cannot modify the shipping address after an order has been processed. Incorrect addresses may result in delayed or failed deliveries.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to pay customs fees, we will contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Lost Packages
While we take every precaution with packaging, please inspect your order upon arrival. Report any damages or missing items within 7 days of delivery for assistance.
COVID-19 Considerations
Some destinations may experience shipping delays due to ongoing global health situations. We appreciate your understanding during these exceptional circumstances.
For any shipping-related inquiries, please visit our Contact Us page.