Privacy policy

Information We Collect

At ZestAmour, we collect personal information to provide and improve our services. This includes:

  • Account Information: Name, email address, shipping/billing address, phone number when you create an account or place an order.
  • Payment Details: Credit card information processed through PCI-compliant payment gateways (we do not store full card details).
  • Browsing Data: IP address, device information, cookies, and browsing behavior via analytics tools.
  • Communication Records: Emails, chat logs, and customer service interactions.

How We Use Your Information

Your data is used for:

  • Processing orders and delivering products
  • Personalizing your shopping experience
  • Improving our website and services
  • Sending marketing communications (with opt-out options)
  • Complying with legal obligations

Data Sharing & Third Parties

We may share information with:

  • Shipping carriers (FedEx, DHL, etc.) for order delivery
  • Payment processors (Stripe, PayPal) for transaction completion
  • Marketing platforms (Google Analytics, Meta) with anonymized data where possible
  • Legal authorities when required by law

We never sell your personal data to third parties.

Data Security Measures

We implement:

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability testing
  • Limited employee access to sensitive data
  • Secure data storage with access controls

Your Rights Under GDPR & CCPA

You have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Data portability
  • Opt-out of marketing communications
  • Non-discrimination for exercising CCPA rights

Submit requests via your account dashboard or our contact form.

Cookies & Tracking Technologies

We use:

  • Essential Cookies: For website functionality
  • Analytics Cookies: To understand user behavior
  • Marketing Cookies: For personalized ads (manage via cookie banner)

Data Retention

We retain personal data:

  • For active accounts: Until deletion request
  • Order records: 7 years for tax compliance
  • Marketing data: Until opt-out or 3 years of inactivity

Policy Updates

We may update this policy periodically. Significant changes will be notified via email or website banners.

Last Updated: [Insert Date]