Faq
Ordering & Payment
How do I place an order?
Simply browse our collection of dresses, suits, jumpsuits, tops, pants, and outerwear, select your desired items, add them to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details to complete your order.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure and convenient transactions.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect all your personal and payment information. We never store your full credit card details on our servers.
Shipping & Delivery
What are your shipping options?
We offer standard (3-5 business days) and express shipping (1-2 business days) to most locations. Shipping costs and delivery times vary depending on your location and selected shipping method.
Do you ship internationally?
Yes, we ship worldwide! International delivery times typically range from 5-14 business days depending on the destination. Please note that customs fees may apply for international orders.
How can I track my order?
Once your order has shipped, you'll receive a confirmation email with a tracking number and link to track your package. You can also check your order status by logging into your ZestAmour account.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Return shipping is the customer's responsibility unless the item arrived damaged or defective.
How do I initiate a return or exchange?
Log into your account to start the return process or contact our customer service team. For exchanges, please place a new order for the desired item and return the original purchase following our return policy.
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive your return. It may take additional time for the refund to appear on your original payment method, depending on your bank's processing time.
Product Information
How do I determine my size?
Each product page includes detailed size charts with measurements for our dresses, suits, jumpsuits, tops, pants, and outerwear. We recommend measuring yourself and comparing with our size guide for the best fit.
Are your products true to size?
Our sizing is generally consistent with standard sizing charts. However, we recommend checking the specific measurements provided for each item as some styles may run slightly larger or smaller.
How should I care for my ZestAmour clothing?
Care instructions are provided on each product's label and description page. We recommend following these instructions carefully to maintain the quality and longevity of your garments.